Korean Customer Service Associate

Korean Customer Service Associate

Job Description

  • Provides support to customers in processing orders, handle queries and other general customer service support via phone, e-mails and/or any ERP systems
  • Delivers prompt and professional solutions for customer inquiries and issues in a timely manner
  • Experience cooperation: Delivers prompt and professional solutions for customer inquiries and

issues in a timely manner

Qualifications

  • Working practice: Strong attention to details, quality conscious and result-driven
  • Experience: At least 1 to 2 years working experience in customer support with preferably with OTC, SAP and/or CRM background. 
  • Proficiency with spreadsheets and database maintenance. 
  • Above average presentation, reporting and communication skills. Proficient in Word, Excel, Outlook, PowerPoint and Power BI
  • Languages: Fluent Thai and English communication skills (oral and written)
  • Education: A degree in Automotive or any Business-related courses
  • Schedule: Day shift

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